These Terms of Service are a legal agreement between you (“You”) and Green Tea Distribution (“Distributor”, “we”, “us”, “our”). They govern how you use our platform and services to distribute your music.
By creating an account or using our services, you’re agreeing to these Terms. If you don’t agree, please don’t use the platform.
We’ve tried to keep these fair, clear, and artist-first. You still own your music – we just need certain rights to distribute it for you.
If you create an account and comply with these Terms, you can use our services.
You can choose which services you want to use. For example, you might only use Digital Distribution and not Support Services.
We may update or change the platform or services from time to time (for example, adding features, changing our DSP list, updating pricing, or retiring features).
Where changes are material and affect you in a meaningful way, we’ll try to give you reasonable notice via email and/or on the platform.
We (or our licensors) own all rights in the platform and services, including all intellectual property. You agree not to copy, distribute, modify, or create derivative works of the platform or our branding, except as we clearly allow.
1.4 Third-Party Services
GTD relies on third-party distributors, DSPs, payment processors, publishing administrators, playlist partners, technology vendors, consultants, and other service providers. GTD does not control and is not responsible for the acts, omissions, calculations, reporting, payment practices, downtime, delays, policies, suspensions, removals, or business decisions of any third party.
1.5 Nothing in these Terms creates a fiduciary, advisory, management, agency, employment, partnership, joint venture, or representation relationship between GTD and any Artist.
(a) This section only applies if you use our Digital Distribution Service by delivering a Record Release via the platform. It stops applying 30 days after you remove all of your Record Releases (except for collecting any remaining income, see clause 4.1(b)).
(b) You can remove a Record Release from the platform at any time, for any reason. Please note it may take DSPs some time to remove it.
While this section applies, you appoint us and our service partners as your non-exclusive agent in the Territory to:
(a) distribute your Record Releases through our Digital Distribution Service; and
(b) collect all income related to that distribution.
You can still work with other distributors if you wish, as long as you’re not breaching anyone else’s contract.
While this section applies, you grant us and our service partners a non-exclusive, sublicensable licence in the Territory to:
(a) distribute your Record Releases through our Digital Distribution Service; and
(b) reproduce, advertise, and publicize the marketing materials you provide in connection with those Record Releases.
To deliver your Record Releases properly, you grant us and our service partners the rights we reasonably need to:
We will not materially alter your releases without your approval, except for basic technical or timing edits needed for delivery.
We will get your prior written consent for:
(a) any material alteration to a Record Release (other than standard edits for timing/format);
(b) compilation or sample licences above normal DSP compilations;
(c) marketing materials we create that go beyond standard usage (materials you provide are considered pre-approved); and
(d) sync licences (film, TV, ads, games), excluding basic promotional use by DSPs or ourselves.
We only handle the digital distribution of your recordings. Unless we expressly agree otherwise in writing, we are not responsible for:
Where a DSP doesn’t take on those obligations, you are responsible for clearing and paying for those rights.
This section only applies if you request Support Services (for example, marketing support, strategy, consulting) and ends once those services are provided.
You appoint us and our service partners as your non-exclusive agent to obtain and deliver the Support Services you request. You grant us the rights we reasonably need to perform those services.
We’ll obtain your prior approval for any Support Services that materially affect your releases, brand, or spend.
(a) You authorize us and our service partners to:
(b) Income may continue to be generated after you remove releases or terminate this agreement (for example, from back-dated reporting by DSPs). We will continue to collect and pay out such income in line with these Terms, until no more income is being reported.
You agree to pay the following Service Charges, usually by deduction from your income:
We’ll always show Service Charges clearly on the platform and/or in your dashboard. If we change Service Charges, we’ll give you notice and the new charges will only apply going forward. If you continue using the services after a change takes effect, you’re accepting the new rates.
GTD does not deduct a commission from Artist royalties. Royalties are collected, processed, and remitted through third-party distribution partners and service providers. Such third parties may apply distribution fees, commissions, reserves, withholding, offsets, taxes, currency conversion fees, adjustments, or other deductions before royalties are remitted to GTD. GTD receives royalties on a net basis from such third parties and remits 100% of royalties received by GTD to the Artist. GTD is not responsible for any deductions, adjustments, delays, or payment practices of third-party providers.
4.2A Royalty Disputes
Any dispute regarding royalties, accounting, deductions, payments, or statements must be submitted in writing within ninety (90) days of the applicable payment or statement date. Failure to dispute a payment within such period shall constitute acceptance of the payment as final.
4.3 RECURRING SUBSCRIPTION BILLING
(a) Certain Services are offered on a recurring subscription basis. By purchasing a subscription, you authorize Green Tea Distribution to automatically charge your selected payment method on a recurring monthly, annual, or other billing cycle disclosed at checkout.
(b) Subscription fees will automatically renew unless canceled by you before the next billing date.
(c) You are responsible for maintaining accurate and current billing and payment information.
(d) You acknowledge that recurring charges may continue until your subscription is properly canceled through the Platform or by contacting Green Tea Distribution support.
(e) By completing checkout and purchasing a subscription, you expressly consent to recurring billing and authorize Green Tea Distribution to charge your payment method for all applicable subscription fees, taxes, and related charges.
4.4 CANCELLATION OF SUBSCRIPTION SERVICES
(a) You may cancel your subscription at any time through the Platform or by contacting support.
(b) Cancellation prevents future recurring charges but does not entitle you to a refund of subscription fees already paid.
(c) Unless otherwise stated, cancellation becomes effective at the end of the current billing period.
(d) You may continue to access subscription benefits through the end of the paid billing period.
(e) Failure to use the Services, access your account, upload content, request support, attend consultations, or otherwise participate in the Services does not constitute cancellation and does not entitle you to a refund.
(f) It is your responsibility to ensure your subscription has been successfully canceled if you no longer wish to continue receiving Services.
4.5 DIGITAL SERVICES AND REFUND POLICY
(a) Green Tea Distribution provides digital services, including but not limited to music distribution, release management, artist development resources, educational content, community access, consultations, strategy sessions, A&R feedback, playlist pitching opportunities, support services, analytics, and platform tools.
(b) Access to these Services may be granted immediately upon purchase, account activation, subscription enrollment, or content delivery.
(c) Because digital Services are delivered immediately and access to proprietary resources is provided upon enrollment, subscription fees, service fees, onboarding fees, consulting fees, and similar charges are generally non-refundable unless otherwise required by applicable law.
(d) Green Tea Distribution does not guarantee any specific commercial outcome, including playlist placements, streams, followers, revenue, chart performance, label interest, sync placements, publishing opportunities, audience growth, career advancement, or any other business result.
(e) Artist success depends on numerous factors beyond Green Tea Distribution's control, including the quality of content, market conditions, audience behavior, competition, and artist activity.
(f) Any examples, case studies, testimonials, projections, or success stories provided by Green Tea Distribution are illustrative only and do not constitute guarantees of future performance.
4.6 CHARGEBACKS AND PAYMENT DISPUTES
(a) If you believe a charge was made in error, you agree to contact Green Tea Distribution before initiating a chargeback, bank dispute, credit card dispute, payment reversal, or similar claim.
(b) Green Tea Distribution will make reasonable efforts to investigate and resolve billing concerns in good faith.
(c) Green Tea Distribution reserves the right to suspend Services, royalty payments, account access, or content delivery while a chargeback or payment dispute is being investigated.
(d) If a chargeback or payment dispute is resolved in favor of Green Tea Distribution, we reserve the right to recover any associated fees, costs, penalties, administrative expenses, or losses incurred as a result of the dispute.
(e) Excessive, abusive, repetitive, or fraudulent chargeback activity may result in account suspension or termination.
(f) Where permitted by law, users remain responsible for valid charges incurred prior to the filing of a chargeback or payment dispute.
4.7 ACCOUNT ACTIVITY AND SERVICE USAGE
(a) You acknowledge that Green Tea Distribution may maintain records relating to account activity, including login history, IP addresses, release submissions, metadata edits, royalty activity, support interactions, consultations, strategy calls, community participation, A&R submissions, playlist pitching requests, platform activity, and other service-related actions.
(b) Such records may be used to verify service delivery, investigate disputes, prevent fraud, comply with legal obligations, enforce these Terms, and respond to chargebacks or payment disputes.
(c) Platform activity and account usage may be used as evidence that Services were delivered and accessed.
4.8 PAYMENT AUTHORIZATION AND FAILED PAYMENTS
(a) By providing a payment method, you represent that you are authorized to use that payment method and authorize Green Tea Distribution to charge all applicable fees associated with your account.
(b) If a payment is declined, fails, is reversed, or cannot otherwise be processed, Green Tea Distribution may retry the payment and/or charge any outstanding balance at a later date.
(c) Green Tea Distribution may suspend certain Services while outstanding balances remain unpaid.
(d) You remain responsible for all valid subscription fees and charges incurred prior to cancellation or termination.
(e) Multiple charges may occur within a billing period where necessary to collect previously missed or failed payments.
4.9 MEMBERSHIP BENEFITS AND SERVICE AVAILABILITY
(a) Subscription plans may include access to certain features, resources, consultations, support channels, educational materials, community benefits, artist development opportunities, or other offerings.
(b) The specific features included in a subscription plan may change from time to time as the Platform evolves.
(c) Green Tea Distribution does not guarantee the availability of any particular advisor, consultant, employee, contractor, playlist curator, community member, support representative, or third-party partner.
(d) Green Tea Distribution may modify, replace, discontinue, or improve features, benefits, programs, or offerings at any time, provided the overall nature of the subscription remains substantially similar.
(a) Streaming Fraud is strictly prohibited. That includes any activity that artificially inflates streams or downloads (for example: bots, click-farms, hacked accounts, fake profiles, or similar tactics).
(b) If we have a reasonable basis to suspect that a Record Release is involved in Streaming Fraud, we may:
(c) If a DSP or other partner charges us penalties, repayment, or similar amounts directly due to Streaming Fraud clearly linked to your releases, we may deduct those amounts from your income to the extent reasonably attributable to that fraud, and we’ll provide reasonable information about such deductions where we’re allowed to.
We won’t label something as fraud lightly – we’ll follow DSP rules and industry standards.
We may decline or remove Record Releases that:
Where commercially and legally possible, we’ll try to explain why something is rejected or taken down and give you a chance to fix it.
To protect the platform, DSP relationships, and legal compliance, we may remove Record Releases, marketing materials, or metadata where:
We’ll usually give notice unless urgency or legal restrictions prevent us from doing so.
You agree that:
We may suspend or close accounts in serious cases of breach, fraud, or abuse, but we’ll act reasonably and proportionately.
You promise to us that:
We rely on these promises to operate the service.
These Terms start when you create and verify your account and continue until ended by you or us, as described below.
You or we can terminate these Terms at any time by written notice (email is sufficient).
Certain clauses will still apply as long as they’re needed to handle outstanding payments, disputes, and rights already granted – including those relating to income and charges, fraud and removals, your account responsibilities, your representations, liability, privacy, and general terms.
To the extent allowed by law, you agree to reimburse us and our service partners for reasonable losses, costs, or claims that directly arise from:
We’ll act reasonably, keep you informed where possible, and only pass on amounts that are actually incurred and attributable to your actions or content.
We provide the platform and services on an “as is” and “as available” basis. We can’t promise:
We’ll act reasonably to fix issues, but we don’t give any additional warranties beyond what the law requires and what we’ve expressly stated here.
In no event shall Green Tea Distribution's aggregate liability exceed the total amount paid by the user to Green Tea Distribution during the twelve (12) months immediately preceding the claim.
All claims must be brought individually and not as part of any class action, collective action, representative action, mass arbitration, or similar proceeding.
We’re not responsible for infringement of your rights by third parties (like piracy). We’ll reasonably cooperate where we can, but we’re not liable for what third parties do.
(a) By using the platform, you agree that we may collect, use, and handle your personal information in line with our Privacy Policy (as updated from time to time), which forms part of these Terms.
(b) If you give us someone else’s personal information, you confirm you have told them and have any necessary permissions to share it with us for our services.
We may update these Terms and our policies from time to time. When we make material changes, we’ll notify you (for example, by email or via the platform). If you keep using the platform after changes take effect, you’re accepting the updated Terms.
Any bespoke changes must be agreed in writing and signed by us.
By agreeing to these Terms, you also agree to follow our policies (for example, content and metadata guidelines) published on the platform. Breaking those policies is treated as breaking these Terms.
Nothing here creates a partnership, joint venture, or employment relationship between you and us.
Our fees and charges are generally exclusive of taxes. Where we’re required to add or collect taxes, you agree to pay those in addition.
You can’t transfer your rights or obligations under these Terms without our consent. We may assign or transfer our rights and obligations (for example, to a group company or buyer of the business) as long as the new party honors these Terms.
Automated access (bots, scripts, etc.) is subject to these Terms. No automated access should be used unless the person responsible has agreed to these Terms.
If any part of these Terms is found invalid or unenforceable in a particular place, the rest still applies.
These Terms are governed by the laws of California. Any disputes should be brought in the courts of that jurisdiction, unless applicable law requires otherwise.
We encourage you to contact us first so we can try to resolve issues informally.
Any claim arising out of or relating to the Services or these Terms must be brought within one (1) year after the claim arises. Claims brought after such period are permanently barred.
These Terms, together with the policies and documents specifically referred to in them, are the entire agreement between you and us about the platform and services and replace any prior understandings.
These Terms are effective from 1 November 2023 (or as updated from time to time).
Green Tea Distribution reserves the right, in its sole discretion, to suspend or terminate any account, remove content, or restrict access to the Services at any time where we reasonably determine that:
• A user has violated these Terms or applicable policies
• A user engages in abusive, threatening, or disruptive conduct toward staff, partners, or other users
• A user makes materially false or misleading public statements regarding the Services
• Continued provision of Services presents reputational, legal, or operational risk to Green Tea Distribution
• The working relationship has otherwise broken down such that continued Services are not commercially reasonable
In the event of termination under this section, Green Tea Distribution may, at its discretion, provide a pro-rated refund of subscription fees and reasonable assistance with catalog transition, but is not obligated to do so.
Termination shall not affect any rights or obligations accrued prior to termination.
If a subscription payment is unsuccessful, we may retry the charge and/or apply any missed payments to a future billing cycle to keep your account active and up to date. This means that in some cases, more than one billing charge may occur in a single month to cover any previously missed payments. To avoid interruptions or unexpected charges, please ensure your payment method is current and has sufficient funds. we are authorized to retry the charge using the payment method on file and collect any outstanding subscription balances.
Account – your online account used to access the platform and services.
Digital Distribution Service – the digital distribution of Record Releases by distributing a Record Release through a Digital Service Provider that makes the Record Release available to end users via downloading and/or streaming services.
Digital Service Provider (DSP) – music downloading and streaming services and organizations that make Record Releases available to end users (e.g., Spotify, Apple Music, etc.).
Deliver – uploading or otherwise providing a Record Release to the platform in a way we actually receive it and it meets our current submission requirements (including technical and metadata guidelines).
Distributor – Green Tea Distribution.
End User – any person who accesses a Record Release through a Digital Service Provider for personal use.
Income – all royalties and other revenue collected by us or our service partners on your behalf in connection with these Terms, including (without limitation) from your use of the Digital Distribution Service and any paid Support Services that generate income.
Law – any applicable laws, regulations, rules, or official requirements in a relevant jurisdiction.
Marketing Materials – artwork, biographies, likeness, photographs, production parts, bonus content, and other materials created to promote or market a Record Release.
Metadata – digital information about a Record Release, including (without limitation) artist names, songwriter details, titles, descriptions, lyrics, pricing, concert info, and other related information.
Net Receipts – the balance of Income received by us after deducting:
Platform – our online, web-based applications, platforms, or websites for the provision of the services.
Record Release – a musical sound recording, including:
Service Charges – the charges described in clause 4.2, as updated from time to time.
Service Partners – any third-party provider or sub-agent engaged by us in connection with these Terms, including (without limitation) Digital Service Providers.
Streaming Fraud – activities that fraudulently, artificially, or abnormally increase, manipulate, or distort the volume of streaming or downloads of a Record Release (for example, bots, click-farms, fake accounts, hacked devices, or similar tactics).
Support Services – optional services for the development, promotion, or commercialization of Record Releases that we may offer from time to time (such as marketing or strategy support).
Territory – the countries or territories you select when delivering a Record Release (if you don’t select, it’s deemed to be worldwide).
You – any person who accesses the platform and/or services, regardless of whether that person is identified to us.
